DemandLetter.io

Terms of Service

Last updated: April 12, 2026

1. Agreement to Terms

By accessing or using DemandLetter.io (“the Service”), operated by Ladus AI Development, LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

DemandLetter.io is an AI-powered document generation tool that creates demand letters for unpaid invoices based on information provided by the user. The Service produces formatted documents for the user's personal use in debt collection. The delivered PDF may also include ancillary content such as general procedural information about how to send the letter. This ancillary content is provided for convenience only, is general in nature, and does not constitute legal advice.

3. Not Legal Advice — No Attorney-Client Relationship

THE SERVICE DOES NOT PROVIDE LEGAL ADVICE. USE OF THE SERVICE DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN YOU AND LADUS AI DEVELOPMENT, LLC, OR ANY PERSON ASSOCIATED WITH THE COMPANY.

The documents generated by the Service are created using artificial intelligence and are intended as a starting point. They are not a substitute for the advice of a licensed attorney who is familiar with the specific facts and applicable law of your situation.

The Service is designed with legal expertise, but the output is generated by AI and may not account for all relevant legal considerations, jurisdictional requirements, or specific circumstances of your dispute.

You are solely responsible for reviewing, editing, and using any documents generated by the Service. We recommend consulting a licensed attorney in your jurisdiction for legal advice regarding your specific situation.

4. User Responsibilities

You represent and warrant that:

  • All information you provide to the Service is truthful, accurate, and complete.
  • You have a legitimate basis for the claims described in your demand letter.
  • You will not use the Service to harass, threaten, defraud, or mislead any person.
  • You will review the generated document for accuracy before sending it.
  • You are at least 18 years of age and have the legal capacity to enter into these terms.

5. Payment and Refund Policy

The Service charges a one-time fee of $39.00 per demand letter. Payment is processed securely through Stripe. Because the document is generated and delivered digitally upon payment, all sales are generally final.

If you experience a technical issue that prevents delivery of your document, contact us at support@demandletter.io and we will either re-deliver the document or issue a refund at our discretion.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

We do not warrant that documents generated by the Service will be suitable for any particular legal purpose, enforceable in any jurisdiction, or free from errors. You acknowledge that AI-generated content may contain inaccuracies and that you are solely responsible for reviewing all generated documents before use.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LADUS AI DEVELOPMENT, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC DOCUMENT GIVING RISE TO THE CLAIM.

8. No Guarantee of Results

We do not guarantee that the use of a demand letter generated by the Service will result in payment from any debtor. The effectiveness of a demand letter depends on many factors outside our control, including the debtor's willingness and ability to pay, the merits of the underlying claim, and applicable law.

9. Intellectual Property

You retain full ownership of the demand letter generated for you. You may use, modify, print, and send the document as you see fit. All other intellectual property associated with the Service (including the website design, branding, proprietary AI prompts, and any supplemental content included in the delivered PDF such as procedural instructions for sending the letter) remains the property of Ladus AI Development, LLC.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ladus AI Development, LLC, its officers, members, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) the content or accuracy of information you provide; (c) any demand letter you send using the Service; or (d) your violation of these Terms or any applicable law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

12. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

You and Ladus AI Development, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.

CLASS ACTION WAIVER: YOU AND THE COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY.

The arbitration shall be conducted in the State of Florida. The arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction. If arbitration is found to be inapplicable or unenforceable, any dispute shall be resolved exclusively in the state or federal courts located in Florida, and you consent to personal jurisdiction in those courts.

For claims of $39 or less (the cost of one demand letter), we will reimburse your AAA filing fee if the arbitrator determines your claim was brought in good faith.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, contact us at support@demandletter.io.

Ladus AI Development, LLC
Florida, United States